GDPR-12-05
Prohibition
12 — Transparent information, communication and modalities for the exercise of the rights of the data subject
Cannot refuse to act unless unable to identify data subject
Description
Full Analysis & Evidence Requirements
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GDPR-12-01
Transparency
Provide information in transparent, accessible form with clear language
GDPR-12-02
Requirement
Provide information in writing or other means including electronic
GDPR-12-03
Requirement
Provide information orally when requested if identity verified
GDPR-12-04
Requirement
Facilitate exercise of data subject rights
GDPR-12-06
Requirement
Provide information on action taken within one month
GDPR-12-07
Requirement
May extend response period by two months if justified
GDPR-12-08
Requirement
Inform data subject of extension within one month with reasons
GDPR-12-09
Requirement
Provide electronic response to electronic requests unless otherwise requested
GDPR-12-10
Requirement
Inform data subject of reasons for not taking action within one month
GDPR-12-11
Requirement
Provide information and communications free of charge
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