Article 22601. Definitions

1 obligation

CA-CBS-22601-01 Requirement

Operator non-delegation of compliance obligations

An operator must not delegate compliance obligations under this chapter to an underlying artificial intelligence provide

Article 22602. Core Operator Obligations

4 obligations

CA-CBS-22602-05 Requirement

Crisis Referral Information Provision Requirement

Provide crisis referral information, including the 988 Suicide and Crisis Lifeline and Crisis Text Line, when a user exp

CA-CBS-22602-06 Requirement

Evidence-Based Detection Methods Requirement

Use evidence-based methods for the detection of suicidal ideation, intent, and self-harm behavior as part of the suicide

CA-CBS-22602-08 Requirement

Operational Gate - No Engagement Without Protocol

Do not engage users through the companion chatbot platform unless maintaining a suicide and self-harm prevention protoco

CA-CBS-22602-11 Requirement

Break Reminders for Minor Users

When an operator knows or reasonably should know that a user is a minor, provide clear and conspicuous notifications at

Article 22603. Annual Reporting

1 obligation

CA-CBS-22603-05 Requirement

Use Evidence-Based Measurement Methods in Reporting

The annual report must use evidence-based measurement methods to quantify and describe the required information.

Article 22605. Private Right of Action and Enforcement

6 obligations

CA-CBS-22605-01 Requirement

Subject to civil action for violations causing injury in fact

Operators must recognize they can be subject to civil lawsuits by any person who suffers an injury in fact as a result o

CA-CBS-22605-02 Requirement

Potential liability for injunctive relief to prevent further violations

Operators may be subject to court-ordered injunctive relief to prevent further violations of this chapter as part of civ

CA-CBS-22605-03 Requirement

Potential liability for damages of actual harm or $1,000 per violation

Operators may be liable for damages equal to the greater of actual damages suffered by the plaintiff or one thousand dol

CA-CBS-22605-04 Requirement

Potential liability for prevailing plaintiff's attorney's fees and costs

Operators may be required to pay attorney's fees and costs to prevailing plaintiffs in civil actions under this chapter,

CA-CBS-22605-05 Requirement

Subject to uncapped aggregate damages across multiple violations and plaintiffs

Operators must recognize there is no statutory cap on aggregate damages under this chapter, and damages may accumulate a

CA-CBS-22605-06 Requirement

Subject to cumulative remedies under multiple applicable laws

Operators must recognize that remedies under this chapter are cumulative with any other remedies available under applica